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Exam Code:Salesforce Certified Administrator

Exam Name:Salesforce Certified Administrator

Q&A:248 Q&As

Updated: 04-28-2024

Number:

Get ready for the Salesforce Certified Administrator Exam with Examgood's comprehensive study materials and practice exams. Pass the exam with confidence and become a certified Salesforce Administrator.

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ExamGood Salesforce-Certified-Administrator-exams Exam Features

About the Salesforce Administrator Exam and Program

The Salesforce Administrator credential is for individuals with Salesforce experience who aim to assist their companies in maximizing the use of features and capabilities. The exam covers applications, end-user features, and administrator options across Sales, Service, and Collaboration Clouds.

The Salesforce Certified Administrator program offers two certifications: Salesforce Certified Administrator, which focuses on maintaining a Salesforce implementation, and Salesforce Certified Advanced Administrator, which emphasizes advanced features and problem-solving using Salesforce.

Audience Description: Salesforce Certified Administrator

Salesforce Certified Administrator candidates should have a general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain a Salesforce organization, respond to common business requirements, and perform administrative functions using current Salesforce features.

Additionally, candidates should have 6 or more months of experience as a Salesforce Administrator and should be able to successfully perform the tasks outlined in the exam objectives section of this guide.

Purpose of this Exam Guide

This guide provides information to help evaluate readiness for the Salesforce Administrator exam, including target audience, recommended training, documentation, and exam objectives. It emphasizes the importance of on-the-job experience, course attendance, and self-study for success.

About the Exam

Read on for details about the Salesforce Administrator exam.

Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions

Time allotted to complete the exam: 105 minutes

Passing score: 65%

Registration fee: USD 200 plus applicable taxes as required per local law

Retake fee: USD 100 plus applicable taxes as required per local law

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.

References: No hard-copy or online materials may be referenced during the exam.

Prerequisite: None required; course attendance highly recommended

Recommended Training and References

We recommend a combination of hands-on experience, training course completion, Trailhead trails, and self-study in the areas listed in the Exam Outline section of this guide.

The self-study materials recommended for this exam include a Trailmix, a Trail, a Practice Test, and three Superbadges: Lightning Experience Reports & Dashboards Specialist, Business Administration Specialist, and Security Specialist.

To continue developing Salesforce skills, enroll in expert-led courses at Trailhead Academy. Recommended courses for this exam include Preparing for Your Salesforce Administrator Certification (CRT101), Administrative Essentials for New Admins in Lightning Experience (ADX201), and Trailhead Virtual Bootcamp for New Admins (TVB201). Access online documentation, tip sheets, and user guides through Salesforce Help.

Exam Outline

The Salesforce Administrator exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience as a Salesforce Administrator and have demonstrated the application of each of the features/functions below.

Configuration and Setup: 20%

Object Manager and Lightning App Builder: 20%

Sales and Marketing Applications: 12%

Service and Support Applications: 11%

Productivity and Collaboration: 7%

Data and Analytics Management: 14%

Workflow/Process Automation: 16%

Exam Candidate Code of Conduct

As a participant in the Salesforce Credentialing program, it is important to protect the security of Salesforce Credentials and accept the terms of the Salesforce Credential and Certification Program Agreement.

Participants in the Salesforce Credentialing Program should:

To prepare for your Salesforce certification exam, use approved study materials available on Trailhead, collaborate with other Trailblazers in the Trailblazer Community, review and follow the guidelines for online and in-person exams, and report any activity that undermines credential security to the Credential Security Team.

Participants in the Salesforce Credentialing Program are prohibited from:

The document provides guidelines for Trailhead assistance, including avoiding sharing or requesting exam questions and answers, help during exams, and any behavior that violates the Salesforce Credential and Certification Program Agreement.

Consequences for violating the Program Agreement include but are not limited to:

Trailhead assistance includes the cancellation of upcoming certification exams, suspension from completing online proctored exams, suspension from taking any certification exams, revocation of certifications and superbadges, and removal from the Salesforce Credentials program and the Trailblazer Community.

Maintaining Your Salesforce Certification

ExamGood offers a comprehensive collection of Salesforce Certified Administrator exam questions to help you prepare for the certification exam. Upon successful purchase, you will be able to download the exam questions immediately. The exam questions are available in both PDF and software versions, providing you with flexibility in your preparation.

One of the key advantages of ExamGood is that they offer Salesforce Certified Administrator free updates for one year. This ensures that you have access to the latest and most relevant exam questions, helping you stay up-to-date with the exam content.

In addition, ExamGood provides a refund policy in case you do not pass Salesforce Certified Administrator exam. They offer an immediate refund, giving you peace of mind and assurance in your investment.

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