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Salesforce Salesforce Consultant OmniStudio Consultant

Product Description

Exam Code:OmniStudio Consultant

Exam Name:Salesforce Certified OmniStudio Consultant Exam

Q&A:109 Q&As

Updated: 05-01-2024

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Salesforce Certified OmniStudio Consultant

This document provides guidance for studying and preparing for the Salesforce Certified OmniStudio Consultant credential exam.

About the Salesforce OmniStudio Consultant Credential

The Salesforce OmniStudio Consultant credential is designed for individuals with experience in consulting on building cloud applications using OmniStudio tools. Candidates should be able to explain the purpose of OmniStudio tools, design solutions that meet customer requirements, and contribute to long-term customer success.

Audience Description: Salesforce OmniStudio Consultant

The Salesforce Certified OmniStudio Consultant is interested in using OmniStudio tools for digital transformation projects and demonstrating their ability to meet business requirements.

The Salesforce Certified OmniStudio Consultant is a technical professional with facilitation and consultative skills. They should have at least 1 year of Salesforce experience and 2 to 5 years of experience in roles such as Business Analyst, Consultant, Solution Architect, or Project Manager. Their role is to identify business requirements and select the appropriate OmniStudio tools for implementation.

The OmniStudio Consultant candidate should have familiarity with CRM business logic and processes, knowledge of Salesforce clouds and life cycles, understanding of OmniStudio tools and pre-built applications, ability to gather business requirements and apply tools, analyze UX/UI changes, develop implementation plans, and customize UX/UI to meet customer requirements. They are not expected to implement solutions, troubleshoot issues, write code, or have programming or designer skills.

Purpose of this Exam Guide

This exam guide provides information about the Salesforce OmniStudio Consultant exam, including the target audience, recommended training and documentation, and exam objectives. It emphasizes the importance of on-the-job experience, course attendance, and self-study to increase the chances of passing the exam.

About the Exam

The Salesforce OmniStudio Consultant exam consists of 60 multiple-choice/multiple-select questions with a passing score of 63%. The exam can be completed within 105 minutes and has a registration fee of USD 200. Retake fee is USD 100. The exam can be taken onsite at a testing center or online. No reference materials are allowed during the exam, and there are no prerequisites. Additional unscored questions may be included to gather data on question performance but will not affect the final score.

Recommended Training and References

Salesforce recommends a combination of experience, training courses, Trailhead trails, and self-study for exam preparation. Self-study materials include a preparation trailmix, OmniStudio documentation, and OmniStudio for Vlocity documentation. Additional resources such as online documentation and user guides can be accessed through Salesforce Help.

Exam Outline

The Salesforce OmniStudio Consultant exam assesses a candidate's knowledge and skills in specific objectives.

FlexCards: 23%

OmniScripts: 27%

Data Tools: 23%

Best Fit Solutioning: 27%

Exam Candidate Code of Conduct

Participants in the Salesforce Credentialing Program are required to accept the Salesforce Credential and Certification Program Agreement. They should use approved study materials, collaborate with others in the Trailblazer Community, follow exam guidelines, and report any security concerns. They are prohibited from sharing exam content, seeking help during exams, or violating the Program Agreement. Consequences for violations include exam cancelation, suspension, and revocation of certifications.

Maintaining Your Salesforce Certification

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