CIPS CIPS Level 3 Advanced Certificate in Procurement and Supply Operations L3M2

Ethical Procurement and Supply (L3M2)

On completion of this module, learners will be able to identify the significance of ethics for procurement and supply and define each stage of the sourcing process, explaining how operational performance can be measured and improved in support of added value operations.

The significant impact on reputation and customer perception mean that ethics and responsible procurement should be at the heart of all organisational procurement and supply activity. A successful organisation will strive to add value at every stage of its operations and will seek ways to measure and improve performance. This module is designed for those responsible for the application of ethical codes of conduct on the procurement and supply operation and who are expected to know how to address potential conflicts of interest. They must also define tasks associated with each stage of the sourcing process and identify the techniques available to achieve added value, recognising how operational performance can be measured and improved.

Defining sources of added value

Defining value for money

Applying the five rights to procurements of both products and services

Discuss the concept of life time costs

Efficiency

Effectiveness

Economies of scale vs. quality of product/service

Value engineering

Value analysis

Defining quality

Quality standards, processes and procedures

The use of quality assurance

The concept of zero defects

Assessing quality of supplies of products and services

Internal, external and total lead time

Expediting and measuring delivery performance

Planning milestones and activities

The use of scheduling

Inventories and their costs

Pricing/costs

Delivered quality

Timescales, quantities and location requirements

Measuring the achievement of quality and timescales

Evaluate data to measure and improve the performance of external suppliers

Liaison with users and customers and understanding their commercial needs

Reviewing needs from customers

The make or buy decision

Definitions of specifications

The importance of specifications in contracts with external customers and suppliers

Creating specifications for products and services

Conformance and output or outcome based approaches to developing specifications

The role of Key Performance Indicators (KPIs)

Surveying the market

Supplier appraisal

Inviting quotations and tenders

Assessing quotations and tenders

The use of e-sourcing technologies

Measuring supplier performance

Dealing with queries and clarifications

Ensuring transparency and fairness with suppliers

Mistakes and second bids in tenders

The use of reverse auctions/e-auctions

Forming agreements with customers and suppliers

Transition and mobilisation arrangements

Enhancing and protecting the standing of the profession

Maintaining the highest standard of integrity in all business relationships

Promoting the eradication of unethical business relationships

Enhancing the proficiency and stature of the profession

Ensuring compliance with laws and regulations

The importance and role of codes of ethics

Monitor the work of stakeholders to ensure that codes of ethics are upheld

How to deal with and escalate to senior management any suspected breaches of codes of ethics

Identifying potential conflicts of interest

How to address potential conflicts of interest

How to ensure that ethical practices are maintained and prioritised

Methods to evaluate customer service and stakeholder satisfaction

How to develop action plans to improve performance

Methods to evaluate the timescales for sourcing processes

How to identify the causes of delays and take appropriate actions to reduce timescales when required

Methods to analyse departmental budgets and evaluate the reasons for variances between forecasted and actual expenditures

Define methods and actions to mitigate future variances

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