Genesys Cloud Certified Professional GCP-GC-IMP Training Questions

By Examgood  |  May 18,2021 04:28 AM

Genesys Cloud Certified Professional-Implementation GCP-GC-IMP exam is one of three required tests for Genesys Cloud Certified Professional certification, which also requires you to pass Genesys Cloud Certified Professional-Contact Center Administration and Genesys Cloud Certified Professional-Reporting and Analytics exams. We have released the latest Genesys Cloud Certified Professional GCP-GC-IMP training questions, which are valuable for you to pass this GCP-GC-IMP exam.


Genesys Cloud Certified Professional GCP-GC-IMP Training Questions


Genesys Cloud Certified Professional GCP-GC-IMP Exam

Genesys GCP-GC-IMP exam is designed to assess your knowledge in the Genesys Cloud environment, which describes the components that need to be configured when creating a new contact center.
Number of questions: 50
Duration: 120 minutes
Passing score: 65%
Language: English
Type of exam: Multiple Choice, Multiple Select, True/ False, and Matching Questions

Genesys GCP-GC-IMP Exam Objectives

Genesys certification GCP-GC-IMP exam objectives cover the following details. 

Overview of Genesys Cloud Platform 

Overview of Genesys Cloud Contact Center
Identify the various levels of licensing

Introduction to Genesys Cloud Collaborate

Platform Overview
Accessing Genesys Cloud apps

Configurations of Genesys Cloud Collaborate

Overview of Configurations 
Add a Location
Sites Overview and Configuration 
Adding people to the Organization 
About Groups
Setup Group Workspaces

Features and Configurations of Genesys Cloud Communicate

Features of Genesys Cloud Communicate
Genesys Cloud Telephony Overview 
Describe Genesys Cloud Voice
Features of Edge 
Edge Configuration 
Describe Trunks in GenesysCloud
Overview of Phones

Learn Genesys GCP-GC-IMP Exam Training Questions

Genesys Cloud Certified Professional GCP-GC-IMP exam training questions contain 50 Q&As, which are your best preparation material. Share some Genesys certification GCP-GC-IMP exam training questions and answers below. 
1.What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
A. Blackberry OS
C. Windows 10 mobile
E. Android
Answer: BE

2.What are the ways that you can place a call through Genesys Cloud? (Choose two.)
A. Use the built-in Dialpad.
B. Use the Make Call button.
C. Use the Call History.
D. Use the .NET Client.
Answer: AC

3.Which architectural approach is used to develop a single application as a suite of small services?
A. Monolithic Architecture
B. Microservices Architecture
C. Genesys Cloud Salesforce Architecture
D. Single Core Architecture
Answer: B

4.Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?
A. Public Interface Services
B. Core Services
C. Communication Services
D. Application Services
Answer: B

5.You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
A. Add meaningful tags to the document.
B. Add a priority of “high” to this document.
C. Make sure you name the document in a way that is easy to search for.
D. Number the documents in such a way that this one appears at the top of the list.
Answer: A
Related News
53kf email[email protected] [email protected]
Montag-Samstag [9:00-18:00]   

Share on

LiveZilla Live Chat Software