
Avaya ACSS 72201T
Product Description
Exam Code:72201T
Exam Name:Avaya Aura® Core Components Support Online Test
Q&A:99 Q&As
Updated: 05-11-2025
Number: |
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Introduction
The 72201T - Avaya Aura® Core Components Support Online Test is designed to validate the technical knowledge and skills of IT professionals responsible for implementing, configuring, and supporting Avaya Aura® core components. This exam is associated with the Avaya Aura® Core Components Technical Associate Support (ASTA-7220) certification, ensuring candidates possess the necessary expertise to handle Avaya's core infrastructure effectively.
Exam Overview
Exam Name: 72201T - Avaya Aura® Core Components Support Online Test
Associated Certification: Avaya Aura® Core Components Technical Associate Support (ASTA-7220)
Number of Questions: 66
Passing Score: 68% (44 out of 66 correct answers)
Duration: 105 minutes
Exam Type: Online Web-Based Assessment
Availability: Only available to Associates, Customers, and Partners
Important Note
Once you launch the test, you must complete it in one sitting. Exiting the test prematurely will result in an incomplete submission, and partial credit is not calculated.
Exam Topics Breakdown
The 72201T exam covers a wide range of Avaya Aura® Core Components, ensuring candidates have a solid understanding of architecture, call processing, troubleshooting, and security features. Below is a breakdown of the key exam topics:
1. Avaya Core Architecture
Understanding the architectures of Avaya Aura® System Manager (SMGR), Session Manager (SM), Communication Manager (CM), Media Server (AAMS), and Device Services (AADS).
Differentiating between private and public network environments and their respective troubleshooting aspects.
2. Fundamental Voice Network Processes and Standards
Knowledge of Call and Media Processing, Trust Management, and SIP Signaling.
Understanding Call Routing, System Manager Database Synchronization, and Replication.
Defining Network Regions, IP Codecs, Call Admission Control (CAC), and Shared Bandwidth Management.
Analyzing SIP Registration, Subscriptions/Notifications, PPM messages, and CM shortcuts in SIP traces.
3. Avaya Aura® Core Components
Identifying and using available tools for Avaya Aura® Core components.
Validating the status of CM license and synchronization, health, trunks, signaling groups, and viewing CM certificates.
Understanding AAMS monitoring, logs, alarms, and various system statuses.
Reviewing CM software versions, restarts, nodes, and performing list traces.
Learning to generate alarm reports and access CM ECS logs.
Identifying Session Manager license status, software version, and SM100 Status.
Analyzing Security Module details in SIP traces, downloading traceSM log files, and exporting SM alarms and events.
4. Call and Message Flows
Understanding call flows for SIP-to-SIP and SIP-to-H.323 endpoints on private networks.
Defining call flows for SIP Office Worker to SIP Remote Worker scenarios.
5. Troubleshooting
Verifying and troubleshooting system status and existing configurations.
Identifying devices or systems that are not functioning and resolving issues related to Avaya Aura® Core Components.
How to Prepare for the 72201T Exam
To successfully pass the Avaya Aura® Core Components Support Online Test, candidates should follow a structured study plan:
1. Understand the Exam Objectives
Thoroughly review the exam topics mentioned above and focus on understanding Avaya Aura® core concepts and troubleshooting methods.
2. Utilize Avaya Documentation & Training
Avaya offers official documentation and training programs that provide in-depth knowledge of its core components. Candidates should refer to Avaya's learning resources and technical documentation for accurate information.
3. Practice with Real-World Scenarios
Since this exam focuses on implementation, configuration, and troubleshooting, candidates should gain hands-on experience by working with Avaya Aura® systems in a lab environment or real-world setups.
4. Use Avaya Support Tools
Familiarize yourself with Avaya's troubleshooting tools, logs, alarm reports, and SIP traces to efficiently analyze and resolve issues.
5. Take Practice Tests
Attempting mock tests can help candidates get accustomed to the exam format and identify weak areas that need improvement.
6. Join Avaya Communities & Forums
Engaging with Avaya technical forums and communities can provide insights into real-world troubleshooting and best practices.
Exam Resources from ExamGood
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